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Tateossian

<p>If your item is in stock, we prepare your order immediately and you will only have a limited window to amend or cancel your order. We do ask that you please <a href="https://tateossian.com/pages/contact-us" id="isPasted" rel="noopener noreferrer" target="_blank">email us</a> as early as possible to discuss an order change or cancellation. Our customer service team is here to help you with any questions you might have.&#xA0;</p>

If your item is in stock, we prepare your order immediately and you will only have a limited window to amend or cancel your order. We do ask that you please email us as early as possible to discuss an order change or cancellation. Our customer servic

Can I cancel or change my order?

Order & Delivery

When will my order be shipped?

How can I track my order?

Do you offer international shipping?

Do you offer free shipping?

How much will shipping charges be?

What should I do if my order hasn’t arrived?

Can I order by phone or email?

Why did I receive an invoice from DHL after I paid for the items?

How do I update my order details?

How do I return an item?

How long does it take to process a refund?

Can I return an item purchased on sale?

I lost the return form, can I request for another one?

Can I return an engraved item?

Do you offer exchanges?

Returns & Refunds

How do I care for my jewelry?

Do you offer warranties on your products?

Can I customise a piece of jewelry?

What size should I order?

Do you do engraving?

Product Information

How do I request a repair?

Is there a fee for repairs?

Can you replace my item purchased from a separate retailer?

Repairs and Maintenance

How do I apply a discount code?

Do you offer a welcome discount?

Can I combine multiple discount codes?

Promotions and Discounts

How do I contact customer support?

Customer Support

Can I cancel or change my order?Updated 6 months ago