You can apply a discount code at checkout. Enter the code in the “Discount Code” field and click “Apply.” The discount will be deducted from your total.

You can apply a discount code at checkout. Enter the code in the &#x201C;Discount Code&#x201D; field and click &#x201C;Apply.&#x201D; The discount will be deducted from your total.&#xA0;

How do I apply a discount code?

Yes, we offer a welcome discount for new customers. Sign up for our newsletter to receive your discount code and stay updated on our latest offers.

Yes, we offer a welcome discount for new customers. Sign up for our newsletter to receive your discount code and stay updated on our latest offers.&#xA0;

Do you offer a welcome discount?

Only one discount code can be applied per order. Discounts cannot be combined with other offers or promotions unless specified.

Only one discount code can be applied per order. Discounts cannot be combined with other offers or promotions unless specified.&#xA0;

Can I combine multiple discount codes?

If you require assistance or have any inquiries, please leave us a message. Our team is ready to provide support and address any questions you may have regarding orders, product information, or other concerns.

Customer Service : Monday to Friday 9am - 5pm (GMT)

Tateossian

Promotions and Discounts

When will my order be shipped?

How can I track my order?

Do you offer international shipping?

Do you offer free shipping?

How much will shipping charges be?

What should I do if my order hasn’t arrived?

Can I cancel or change my order?

Can I order by phone or email?

Why did I receive an invoice from DHL after I paid for the items?

How do I update my order details?

Order & Delivery

How do I return an item?

How long does it take to process a refund?

Can I return an item purchased on sale?

I lost the return form, can I request for another one?

Can I return an engraved item?

Do you offer exchanges?

Returns & Refunds

How do I care for my jewelry?

Do you offer warranties on your products?

Can I customise a piece of jewelry?

What size should I order?

Do you do engraving?

Product Information

How do I request a repair?

Is there a fee for repairs?

Can you replace my item purchased from a separate retailer?

Repairs and Maintenance

How do I contact customer support?

Customer Support